Catastrophic flooding from Hurricane Harvey that led to more than 60 deaths and thousands of rescues showed again that an accurate NOAA forecast by itself is not enough to ensure people grasp the risks and make sound decisions that save lives and property.

Staff Sgt. Class Richard Call, of the New Jersey National Guard, and members of New Jersey Task Force 1, assist evacuees in Wharton, Texas, Aug. 31, 2017, due to devastating effects caused by Hurricane Harvey’s aftermath. (Image credit: Photo: Senior Master Sgt. Robert Shelley/U.S. Air National Guard)